Need a hand? 🧡

Email brentos@freshfighter.net and we'll get back to you, usually within a couple of days.

Common questions

How do I add my family?

Open Bloop → tap your avatar on Today → Family. Share the invite code (e.g. BLOOP-7K2Q). Each person taps Join my family and enters it.

How do I set up my child's phone or iPad?

Family → choose the person (or Add person) → Set up a device. On the new device, tap "I already have an account. Link this device" and enter the 6-character code, or scan the QR code. Codes last 15 minutes.

I got a new iPhone or iPad. Do I need to sign in again?

Usually not. If iCloud Keychain is on, Bloop signs you in automatically on devices with the same Apple ID. If it doesn't, ask someone in your family for a "Set up a device" code.

Bloop says "Waking Bloop up…"

After a quiet spell, our server takes up to a minute to start. It'll be quick after that.

How do I swap a meal?

This Week → tap Swap on the meal and pick a suggestion, or ask Bloop for something specific.

How do I remove a lost device?

Family → Devices → swipe the device → Revoke. It's signed out straight away.

How do I delete my data?

Family → Delete my profile, or for parents, Delete family. See the privacy policy.

Can Bloop connect to my calendar?

Yes, a personal Outlook.com calendar. In Calendar, a parent taps Connect Outlook calendar.